If you have a query or want to know how to get in touch with our Support Team, here are a selection of BBX's frequently asked questions.
I don’t want to commit to a subscription – can I pay weekly?
Access to all the resources in the members platform is only available via a monthly subscription. The live online and live on-site classes can be purchased as individual sessions. Pay As You Go (PAYG) options for on-site classes are dependant on the spaces available in each classes. Where spaces are limited, priority will be given to monthly subscribers.
How much does it cost to join BBX?
BBX subscription prices vary depending on the package you choose. All packages and prices are shown on this website. Package prices may be subject to change, but your subscription price will be guaranteed for the lifetime of your existing subscription.
How do I access the workouts and other resources?
You can access all the resources available to your subscription using your account login details. Your account will be available to use 24 hours per day, subject to any downtimes for maintenance of the platform
How long does my subscription last?
Our subscription packages are rolling plans that you can cancel at any time, subject to a 2-week notice period.
How do I cancel my subscription?
You can cancel your subscription by emailing us or contacting us via the chat facility in your account. Cancellations are subject to a 2-week notice period.
How do I access the Live classes?
Our weekly live online classes are available as part of our subscriptions or can be purchased separately. These classes are delivered via Zoom. The BBX Fitness network of live on-site classes is growing and the current venues are listed on our website on the Classes page.
